Am i entitled to the get back the money?
My son signed up to go a 4-day trip for a conference. We paid the initial non-refundable deposit if $200.
Later we realized that the trip may not be possible. So my son approached the teacher for advise. we were told by the teacher that SouthWest airlines does not give a refund , but you can transfer the ticket.
So we agreed to that and paid another $300 since w we had already committed to it, thinking atleast we can get a transferable ticket to be used later.
Later (unfortunately after the trip), we contacted SW and they said that the tickets were transferable only on the dates of travel within the grp and not at any other time, restriction of Grp Booking.
They also mentioned that this was informed to the school while they do their Group Bookings(once end of Mar and agian in April)
Now when I bring this up to the teacher, she says she does not care what SW says , but we are responsible for whatever amt we owe.
I feel betrayed here and let her know the circumstance that maybe my son wld have decided to go in the trip had we known abt this earlier having spend so much.
She is not apologetic also and I feel that we were misinformed and cheated(though it was not her intention)
What should I do? Please advise never been in such a situation with a teacher before.